Friday, August 28, 2015

Chromebook Serial Numbers

HEY! Don't pull the serial numbers off the back of your Chromebooks.
Why? If your Chromebook breaks and gets sent to HP for warranty repair, one of the first things HP looks for is the serial number. If the serial number is missing, the machine cannot be identified. In such cases, HP sends the device back to the district in the same state of disrepair, and YOU get to eat the cost of repair. Students have pulled the serial numbers from about ten district issued Chromebooks already. Think! Serial numbers are a good thing to leave on your Chromebook.

Thursday, August 27, 2015

Chromebook WiFi at Home

Updated directions are included here.

The directions below are old, and probably never worked correctly. ;-)

Here are the steps to get your EWG Chromebook connected to your home WiFi.

  1. You must login to your Chromebook in school first. If you don't login at school first, logging in at home won't work.
  2. When you get home, login to your Chromebook.
  3. Click the settings icon in the lower right hand corner.
  4. Click the WiFi menu.
  5. Select your home WiFi.
  6. Enter your home WiFi password.
  7. A screen called Mobile Login will appear. You may ignore it and the following sign in screen. They will disappear on their own. Give them a few seconds to blink out.
  8. Another screen requesting access to some Google credentials will appear. You must grant the request by clicking the accept button.
  9. You should be connected through your home WiFi.
New this year:  Your Chromebook is managed by the EWG school district, and the content you are able to load on the Chromebook is filtered by the district's content filters. The IT department is fine tuning the filtering system at this time. If you find an important resource is blocked, you may submit a request to unblock the site via the district's new trouble ticket system. If you submit a request, sign in with your school Google account.

Thursday, August 13, 2015

Restore Google Drive In Finder

Recently, a colleague asked why Google Drive no longer displayed in her MacBook's Finder. The most likely reason is that she dragged it out of finder, or specifically selected the option to remove it from Finder's sidebar. The absence of Google Drive made saving downloads directly to Google Drive a multi-step hassle. Restoring Google Drive to Finder's sidebar is easily done, and is outlined in the video below. If Google Drive has gone missing from your Macbook's Finder, try to restore it by following the steps in the video.