Friday, December 12, 2014

Macbook Wireless Issue

Some Macbook Air laptops are failing miserably trying to connect to EWG_Staff. The connectivity issues are hitting users who upgraded their Macbooks to OSX Yosemite. Colleague Marc Hamlin researched a fix that improves WiFi connection issues for all the users who have tried it. The fix, which brought my own Macbook back from brick land, is easy to implement, takes just 60 seconds to apply, and will help affected Macbooks connect more quickly and reliably. Note well: This fix is for Macbooks having WiFi connectivity issues and running Yosemite. If your Macbook is working well or not running the latest OSX updates (Yosemite), stop here.

Here are the steps to implement 'the fix'.
  • Open terminal (Terminal can be opened by clicking the search icon called spotlight in the top right menu of your mac and typing terminal, or by using finder to locate Applications / Utilities / Terminal.
  • Enter the following command into the terminal:  sudo ifconfig awdl0 down (that is sudo ifconfig awd ell zero down) and press enter.
  • Enter your Macbook user password and press enter. No characters will display when you type in your password.
  • Press the up arrow on the keyboard to reenter the command (just to make sure it sticks...).
  • No message should display. If the command is successful, no error message (or any message at all) will display.
  • Close the terminal.
  • Done!
The video below demonstrates the steps to implement the fix.



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